Disclaimer
The 2018 Farm Bill defines ‘‘industrial hemp’’ as the plant Cannabis sativa L. and any part of such plant, whether growing or not, with a delta-9 tetrahydrocannabinol concentration of not more than 0.3 percent on a dry weight basis. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site.
Regain CBD makes NO guarantees that any person will be able to pass a drug test after using our products.
Product
We have made every effort to display as accurately as possible the images of the flower we carry on our website but cannot guarantee that what you see is an exact representation. Color variation commonly occurs with many natural products and is the result of several different factors, the condition of the soil where the product was grown, pH, temperatures, oxidation, and other factors. The cameras photos are taken with, and lighting conditions all play a big factor as well. Computer monitors, and phones are not all calibrated equally and color reproduction on the internet is not precise. Since it is not possible to guarantee our online colors will look the same on all computers, we do not guarantee that what you see accurately portrays the color of the actual product.
Shipping
Regain CBD ships packages strictly through UPS and USPS according to our customers shipping method requests. We are not responsible for any order that is stolen, lost in transit, not delivered, or seized. Although we ship throughout the U.S., we encourage all our customers to do their own research into their individual states and county’s laws.
We need 2 full business days to process any order received, Monday through Friday. Average delivery time is 3 to 5 business days. We ask that you allow a minimum of 7 business days before contacting us with any questions. If your package does not arrive within 10 business days (two weeks) please contact our customer service department. Please note that during COVID 19, carriers are NOT guaranteeing shipping times, thus expedited shipping times are not guaranteed and will not be refunded if a package is late.
We strive to ship orders as quickly as possible, and we are unable to guarantee that any order will be able to be changed or cancelled once the order has been placed. All shipping errors on orders must be called in within 48 hours of delivery. If you do not report errors within the 48 hours, we will not be responsible for shipping errors. Customers must have invoice available for verification when contacting customer service regarding errors in their orders.
Order Issues
At Regain CBD, our top priority is to provide a seamless shopping experience for our customers. However, we understand that sometimes packages may go missing during transit. If your package has yet to arrive within one month of your order date, we kindly ask that you contact our friendly customer service team at ([email protected]). It is crucial to report any non-delivery within the one month specified timeframe. Failure to do so will result in the inability to process refunds or replacements.
We appreciate your cooperation and thank you for choosing Regain CBD.
Returns
Due to the nature of the products, all sales are final. We will not issue refunds for any unauthorized returns. If we make a mistake on an order, or a product can be proven to be defective, returns will be considered on a case-by-case basis. We ask that return requests are emailed to ([email protected]). We will likely request photos and a detailed explanation for return authorization. Store credit will be issued in most cases. Under no circumstances will shipping be refunded.
Food and Drug Administration (FDA) Disclosure
We think Hemp and CBD make wonderful, miraculous medicine; however, we are obligated to provide FDA disclosure. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease. Always check with a physician before trying any new dietary supplement, medicinal herb, or botanical extract.
By using this website, you acknowledge the following:
**I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This Product is not intended to diagnose, treat, cure, or prevent any disease. Results from products may vary. These items are not intended to cure, treat, or prevent any diseases. **
Indemnification
Although We ship throughout the U.S., we encourage all of our customers to do their own research into their individual states and county’s laws.
By purchasing any product on this website you agree to indemnify, defend and hold Regain CBD and its agents, managers, officers, directors and employees harmless from and against any and all liabilities, losses, damages, and expenses, including reasonable attorneys’ fees (collectively, “Claims”) arising from or growing out of any acts or omissions you commit, including but not limited to, violation of any applicable law, regulation, or order.
